Frequently asked questions
Do I need a credit card?
Answer: No, a credit card is not always required. You can also make payments via bank transfer or other available methods during checkout. Please ensure that the transfer is completed within the specified time frame to secure your booking.
Can I cross borders with my rental car?
Answer: No, our rental cars are valid for travel within Peninsular Malaysia only. Cross-border travel to other countries is not permitted. Please ensure your journey remains within Malaysia during the rental period.
Can I rent a specific car model?
Answer: While we cannot guarantee the availability of a specific car model, you can select your preferred car category. We will do our best to provide a car from the category you choose, but the final model may vary based on availability at the time of booking.
What is included in the rental charges?
Answer: The rental charges include the cost of the vehicle, standard insurance coverage, and unlimited mileage (within Peninsular Malaysia). Additional services such as GPS, child seats, or extra drivers may incur extra charges. Please review the full breakdown during your booking process for any optional add-ons.
Which documents are needed to pick up a rental car?
Answer: To pick up your rental car, you will need to present the following documents:
- A valid driver’s license (held for at least 2 years).
- A valid passport or identity card (for local residents).
- A credit card or an alternative payment method (depending on the rental policy).
- Proof of payment or booking confirmation.
Make sure all documents are in good condition and valid during the rental period.

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Ads Travel And Tour Sdn Bhd
Contact Us
Place: Lot 3649 lorong Langsat
Kg sinaran Baru
81300 skudai Malaysia.
Call: +60 12-761 4530
Email: admin@adstraveltour.com
About Us
Ads Travel And Tour Sdn Bhd , we are dedicated to providing seamless travel solutions for all your holiday and business needs. With a focus on quality, affordability.
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